Order Cancellation

If you wish to cancel your order please contact us by returning your acknowledgment email and stating your intention to cancel the order. If your order has already been despatched please return the order to the address on the packing slip. Where your order is returned to us within 7 working days of your delivery, or you notify us in writing or by email of your wish to cancel your order within this period, the cost of your order and your original postage and packing charge will be reimbursed in full.

Product Availability

Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. All items are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces.

Product representation – We take every care to present the products on our website as accurately as possible. However we are unable to guarantee that the product images you see are an exact representation of the actual items.

Payment and Returns

We accept payment by PayPal, we do not accept cash, BACS or cheques as payment online. Shortly after placing your order an email will be sent to you acknowledging the details of your order. This email is not an order confirmation or order acceptance from Cidy Life.

Order acceptance and the completion of the contract between you and Cidy Life will take place when your order is despatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out above.

We will take payment for your goods on submission of your order. Non-acceptance of an order may be but is not exclusive to one of the following reasons: * The product you ordered being out of stock – see Product Availability * Non-authorisation of payment* The identification of a pricing or product description error * Failure to meet the eligibility to order criteria set out in the Terms and Conditions”

Intellectual Property Rights – The designs and content rights of this website are owned by Cidy Life. They are protected by copyright and intellectual property rights. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without explicit consent. All trademarks, product designs and company names or logos featured on this website are the property of their owners.

We can only supply goods that are ordered online via the website. All payments including all shipping and handling fees will be via the checkout. Delivery charges are set out at the time the order is made – we will use all reasonable endeavour to ensure that the website does not have any problems and that the goods displayed are available. We cannot guarantee the availability of all goods displayed on the website.

We guarantee to refund any item you are not completely satisfied with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment.

Privacy and Security:

Our site is completely safe and secure using industry-leading PayPal technology enabling you to shop with complete confidence.

Your information will not be stored or passed on to any third parties.

If you have any queries please contact: ryanpetergillett@gmail.com